Shipping Policy
Delivery Estimates
Transit time can take up to 7-10 business days from the ship date, depending on your location. We ship with UPS and USPS and offer different delivery options at checkout
Order Processing Time
All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays. As a small business, we do our best to get orders out to you as soon as possible.
If you require expedited shipping (next-day, overnight, or 2-day delivery), please note that orders must be placed before 12 noon for same-day shipping, Monday to Friday. Orders placed after midday will be shipped the following business day. Orders placed on Saturday & Sunday will be shipped on Monday.
Once your order has shipped, you will receive a confirmation email with tracking details. Please be aware that shipping carriers may experience delays beyond our control, especially during peak seasons or due to unforeseen circumstances. If you have any questions about your order status, feel free to reach out to our customer support team.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. The tracking number will be active within 48 hours.
In-Store Pick-Up Policy
Online orders placed for in-store pick-up at Salt and Creek are available for collection on Monday-Saturday between 10:00 AM and 4:00 PM.
The store address is:
354 S Cypress Dr #11
Tequesta
Florida 33469
If you require your order sooner, please email us at shop@saltandcreek.com — we’ll do our best to accommodate an alternative pick-up time that works for you.
We appreciate your support and can’t wait to see you in-store!
Shipment to P.O. Boxes or APO/FPO Addresses
We currently do not ship to P.O. boxes or APO/FPO addresses.
Shipment Delays
In the rare event of a shipment delay, customers will be notified via email. We will make every effort to communicate any delays and provide updated shipment information.
Customs, Duties, and Taxes
Salt & Creek is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Salt & Creek is not liable for any products damaged or lost during shipping. We take great care in packing every shipment and document the process with photos for proof of packaging. However, if your order arrives damaged, please contact us at shop@saltandcreek.com as soon as possible. You will need to send us a picture of the damaged item, the item in the box, the outside of the package and the shipping label. We will follow up with the shipping carrier and do our best to rectify the situation.
Returns Policy
Please refer to our Returns Policy for information on returns and exchanges.
Contact Information
If you have any questions about our shipping policy, please contact us at shop@saltandcreek.com.
We're Growing! New roles coming winter 2025/2026
Careers
More than a job—it’s a state of mind. We’re always on the lookout for people who bring style, spark, perspective and expertise to the table. Sales, marketing, fulfillment and beyond.
Think you’ve got what it takes? Slide us your resume and tell us why you’re the one.
Brands, creators & events
Partnerships
Let’s collab like it’s our job (because it kind of is).
Influencers, if your aesthetic feels like sun-kissed afternoons, seaside dinners, and chic little luxuries—we’d love to dream something up together. From content to pop-ups, let’s give them something to talk about.
Brands, let’s talk. From co-branded products to curated gifting, we love linking arms with like-minded labels who share our resort-state-of-mind ethos. If you’ve got an idea that feels chic, fresh, and a little unexpected—we’re all ears.
Reach out below or via our instagram @saltandcreek — let’s see what we can create together.
Join the Assortment or wholesale the S&C range
Stockists & Artisans
Stockists, so you want Salt & Creek on your shelves? We love a good home away from home, and we’re always looking for retailers who understand the vision and destination.
Tell us a bit about your shop—we’ll see if we’re a match made in coastal heaven.
Brands, if you’re a brand or maker that thinks your collection belongs in our resort-state-of-mind world, we’d love to hear from you!
We’re always on the lookout for elevated, effortless, and those perfectly unexpected pieces to share with our community.